Privacy policy

Who are we?

 

Anne Perry & Associates, 175 Padgate Lane, WA1 3SW.

This privacy policy sets out how Anne Perry & Associates uses and protects any information that you give us.

Anne Perry & Associates is committed to ensuring that your privacy is protected and you can be assured that it will only be used in accordance with this privacy statement. We collect and process data because we have a legal obligation to do so. We ensure it is relevant and limited to what is necessary.

 ‘We’ means Anne Perry & Associates

What we collect

We may collect the following information:

  • Name

  • Postal address including postcode

  • Email address

  • Telephone numbers

  • Date of Birth

  • GP/Medical Centre information

  • Occupation

We may also collect the following special category data:

Full Medical History, including:

  • Current and previous medications

  • Current and previous procedures

  • Current and previous allergies

  • Any other health related information

How we collect information from you

We obtain basic information about you when you register with us, for example, when you book an appointment, we then collect further information when you attend for an appointment.

Where we store your information

This information is stored securely on cliniko, this is a secure cloud based system that our podiatrists and reception staff access via a password protected log in with 2 factor authentication.

Any personal information recorded on paper is scanned, then digitally added to your notes and the paper forms shredded.

 

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.

  • We may use the information to improve our products and services.

  • We may also use your information to contact you in relation to an appointment you may have. We may contact you by email, phone or mail.

  • We may use your information to forward any relevant health documents to your GP, you will be informed of this at the time and we will never send anything without your consent.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.

 

Our Website

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

 

How long we keep your information
We have a legal obligation to hold your records for 8 years after your last treatment.
If the record relates to a child or young person, the records must be kept until the patient’s 25th birthday or 8 years after death. In the case of those with a mental health disorder (within the meaning of the Mental Health Act 1983), its 20 after their last treatment.

Controlling your personal information

We will never sell, distribute or lease your personal information to third parties unless we are required by law to do so.

You may request details of personal information which we hold about you under the Data Protection Act 1998.

If you believe that any information we are holding on you is incorrect or incomplete, please write to us as soon as possible. We will promptly correct any information found to be incorrect.

 

 

Contact details

Any questions regarding this privacy policy should be addressed to: Kim McCarthy at the address above or contact can also be made by telephone 01925244666 or email kim@anneperrypodiatry.co.uk